Teams plan FAQ

Once you’re done with setting up the Workspace, your trial will start automatically.

As of now, Teams plan trials are indefinite, there’s no time limit on using it. You can use the Teams plan trial as long as you have credits.

Yes, if you are the owner of a Workspace. To do so:

Switching to the Teams plan from our credit-based Hobby plan has numerous benefits, including:

You get 500 credits for the trial. Once you run out, your trial ends.

On the full Teams plan, you get a certain amount of credits each month, depending on your credit tier. If you need more credits, you need to upgrade to a higher credit tier. You can do that on the Plan & billing tab of your Workspace.

It depends on whether you upgrade to a higher credit tier or downgrade to a lower credit tier.

If you upgrade to a higher tier before the end of your current billing cycle, the upgrade happens immediately and a new billing cycle starts right away. When you pay for the new credit tier, we calculate the cost of the time remaining from your previous billing cycle and subtract it from your first charge. For example, if your previous subscription fee was a 100 USD every 30 days and you decide to upgrade to a higher tier with exactly 15 days remaining in the last billing cycle, you’ll be charged the price of the new subscription minus 50 USD when upgrading.

When downgrading to a lower credit tier, it’s very simple: the downgrade happens at the end of the current billing cycle. Until then, you can use all your remaining credits.

Just trigger a build! Each build will use a certain amount of credits per minute, depending on the type of stack you use.

On a trial of the Teams plan, running out of credits means your trial ends. To keep building, subscribe for the full plan!

In Pay-As-You-Go mode, you can keep running builds and we’re counting the Pay-As-You-Go credits you use up. This incurs additional costs on top of your monthly or annual subscription fee: the cost of running builds in Pay-As-You-Go mode is 1.5 times per credit compared to a regular build. You are billed for this fee separately each month, even if you are on annual subscription. Your monthly Pay-As-You-Go limit is half of the credit amount of your monthly bundle. If you exceed this limit, you won’t be able to run builds any more, though running builds will never be aborted.

For example, if you receive 100 credits each month, and each credit costs 1 USD, your monthly fee is 100 USD. Once you use up all 100 credits, you are switched to Pay-As-You-Go mode. In this mode, you can use up 50 more credits, but each credit costs 1.5 USD so if you reach your Pay-As-You-Go limit, your additional Pay-As-You-Go fee will be 75 USD. If, however, your Pay-As-You-Go fee is only 5 USD or less, you won’t be billed.

If you often go into Pay-As-You-Go mode, we recommend upgrading to a higher credit tier!

No, running builds will never be aborted. You can always finish a running build, even if you exceed your Pay-As-You-Go credit limit.

No. At the start of each month, you'll receive your monthly credit bundle, resetting your credit balance.

On the Teams plan trial, you can have as many apps as you want.

Yes: more powerful machines have a higher credit cost. Check out our pricing page for more detailed information, including the exact credit cost of each machine type.

Your build cost is calculated based on the stack of your choice multiplied by the number of started minutes.

For example, if you are using a stack that costs 2 credits/minute, and your build takes 3 minutes and 12 seconds to complete, that will cost 8 credits.

You can run 10 builds on macOS stacks and 30 builds on Linux stacks in parallel.

There is a hard limit of three and a half hours for a single build. Please be aware that if your build hangs for some reason, this can mean unwanted credit consumption. If you wish to lower the build time limit for safety reasons, contact our support!