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Managing the invoices of your organizations

Set up an email address so we can send you your invoices - no need to rummage around the site looking for them, we'll deliver them straight to your inbox. However, if you wish to download it manually from the site, you can do that, too, of course! You can find the past invoices on the organization's Billing page - you can read more here!

Setting up an email address for organization invoices

By default, an organization's invoices will be sent to the email provided when the organization was created. However, the owner(s) of the organization can change it at any time.

  1. Sign in with an account that is an owner of an organization and open its profile page.
  2. Go to your organization's profile page: click Switch Profile on the top left corner and select the organization you need.

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    Make sure it's the right profile

    Be aware that your own billing info and your organization's billing info are SEPARATE. You CANNOT change your organization's information in the settings of your own personal profile.

  3. On the left, select Billing from the menu options.

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  4. Locate the Invoice email menu and click Change email.

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  5. Enter the new email address and click Save.

And that's it! From now on, your invoices will be sent to the new email address.

Downloading organization invoices

  1. Sign in with an account that is an owner of an organization and open its profile page.
  2. Go to your organization's profile page: click Switch Profile on the top left corner and select the organization you need.

    Make sure it's the right profile

    Be aware that your own billing info and your organization's billing info are SEPARATE. You CANNOT change your organization's billing info and subscription plans in the settings of your own personal profile!

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  3. On the left, select Billing from the menu options.

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  4. Locate the Past statements menu.

  5. Select the invoice you need and click the download icon on the right.

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